The way to digitize Dealer Inspection: GoAudit

GoLive's process expertise-driven Audit management solution, GoAudit, facilitates the Audit of dealers located across Turkiye for companies operating through the dealer channel.

By digitizing the audit processes, GoLive's GoAudit solution not only speeds up the audits but also enhances their security.

Dealers, who are typically businesses authorized to sell a company's products at the retail level, are an important part of the distribution and sales channel and are located in different locations.

Ensuring consistent operation of all these locations with the same principles constitutes one of the most critical keys to growth in the highly competitive business environment.

Benefits of GoAudit

GoAudit, developed by the GoLive Research and Development Center established in 2018 and currently operational in Istanbul and Çanakkale Technopark offices, streamlines the audit processes for companies operating through dealer channels across multiple locations in Turkey.

By choosing GoAudit, companies gain real-time visibility into their audit procedures and seamlessly integrate all steps from end to end.

Control Mechanism

By simultaneously tracking all steps in the audit process, companies can strengthen their control mechanisms.

They can track dealer representatives and perform approval/rejection processes using the same screen.

Velocity

With GoAudit, companies can efficiently prepare a comprehensive list of questions that dealers will encounter during inspections and effortlessly track any revisions made on the platform. Moreover, utilizing the SAP Fiori interface, they can easily create question lists on an annual basis and expedite the audit process through seamless data entry.

Reliability

Clients can record each step of field inspections through visuals. They can determine KPIs based on reliable data and eliminate the need to track steps using Excel spreadsheets. Thus, they can increase transparency in the audit process while enhancing security.

Efficiency

GoAudit enables prompt notification of objections concerning non-compliant business processes identified in audit reports. This swift action ensures timely rectification of non-compliances, thereby enhancing productivity. Additionally, valuable insights can be gleaned from these audits to develop new service models and further improve operations.

How does the GoAudit work?

1

Audit guides and questions are prepared according to the type of dealers.

2

Process managers can track dealer managers through the application.

3

Approval/rejection processes are carried out, and each step is documented with visuals.

4

Preliminary reports are shared with the dealers.

5

Questions are answered by department managers.

6

Responsible back-office employees make any necessary adjustments.

7

Objections and responses related to nonconformities identified during the inspection process are catalogued.

8

Objections are finalized by the Dealer Control Department.

9

An Audit Report is prepared, and the KPI follow-ups are analyzed.

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